Hey bajji Terms & Conditions – Complete Policy

These Terms and Conditions ("Terms") govern your use of the platform operated by heybajji.net ("hey bajji", "we", "us"). This document constitutes a legally binding agreement between you and hey bajji. By registering or using the platform, you confirm that you have read, understood, and agreed to these Terms in full.

If you disagree with any part of these terms, please refrain from using the hey bajji platform. For any questions, feel free to reach out to our support team.

To use the hey bajji platform, you must meet the eligibility requirements listed below. hey bajji reserves the right to suspend any account at any time if it is found to have been registered in violation of these terms.

Age Restriction

• You must be at least 18 years of age to register on hey bajji.
• Providing false age information at registration is strictly prohibited and subject to penalties.
• If an account belonging to someone under 18 is identified, it will be immediately closed and all deposited funds may be forfeited.

Other Eligibility Requirements

• You must use the platform of your own free will and in a sound state of mind.
• Immediate family members of hey bajji employees are not eligible to participate in games on the platform.
• Registration is not permitted from countries or regions where online gaming is prohibited by law.
• No individual may create more than one account.

Creating an account on hey bajji is completely free. You are required to provide accurate and complete information at the time of registration. Creating an account with false or incorrect information is a direct violation of these Terms and Conditions.

What You Need to Provide at Registration

• Full Name (as per National ID)
• Active email address
• Valid Mobile Number
• Date of Birth
• Preferred Payment Method Details

KYC Verification Process

As per hey bajji's policy, KYC (Know Your Customer) verification must be completed within a specified period after registration. KYC is mandatory before any withdrawal can be processed.

• Clear Photo of National ID or Passport
• Proof of payment method verification
• Proof of Address (if required)

Account Security

• Keeping your password confidential is your own responsibility.
• Sharing login credentials with others is strictly prohibited.
• If you notice any suspicious activity on your account, contact support immediately.
• Hey bajji will never ask for your password by email or phone.

Hey bajji regularly offers bonuses and promotions to its members. Each bonus comes with specific terms that must be followed. Full compliance with these terms and conditions is required to be eligible for any bonus.

Wagering Requirement

Each bonus comes with a specific wagering requirement (bet-through). You must complete the required amount of bets before bonus funds can be withdrawn.

Important Bonus Terms & Conditions

• Each promotional offer may have specific eligibility requirements.
• The maximum withdrawal limit on bonus winnings will be stated separately for each promotion.
• The same promotion cannot be claimed more than once.
• Hey bajji reserves the right to cancel any bonus if a member attempts to abuse bonus privileges.
• Some games do not contribute — or contribute at a reduced rate — toward bonus wagering.

Hey bajji's payment system is integrated with all major mobile banking services and bank transfers in Bangladesh. All transactions are processed through secure, encrypted channels in accordance with these Terms & Conditions.

Deposit

• Minimum Deposit: ৳200
• Maximum single deposit: set individually per payment method.
• Deposits are generally credited to your account instantly.
• No additional fees on deposits.

Withdrawal

• Minimum Withdrawal: ৳500
• KYC verification must be completed before any withdrawal can be processed.
• Processing is typically completed within 15–60 minutes.
• Bank transfers may take up to 24 hours to process.
• Withdrawal requests must be made using the same payment method used for the original deposit.

Payment Methods

• BKash, Nagad, Rocket
• Direct Bank Transfer
• Other Approved Mobile Banking Services

Hey bajji is committed to maintaining a fair and secure gaming environment. The following activities are strictly prohibited under these Terms & Conditions and may result in account termination.

• Creating or operating multiple accounts.
• Attempting to artificially gain bonus benefits (bonus abuse).
• Attempting to collude with other members to influence game outcomes.
• Playing games using automated software, bots, or scripts.
• Intentionally exploiting any technical glitch on the platform.
• Using the platform for money laundering or any other illegal financial activity.
• Filing false or unsubstantiated chargeback claims.
• Harassing, threatening, or deceiving other members.

Hey bajji believes gaming should be a source of enjoyment and should never cause harm. Our Responsible Gaming policy is an integral part of these Terms and Conditions.

Responsible Gaming Tools for Members

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum bet amount for a given time period.
• Session Timeout: Set a time limit for continuous play.
• Cool-Off Period: Take a break from your account for anywhere between 24 hours and 6 months.
• Self-Exclusion: Option to permanently close your account.

These tools can be easily adjusted from your account settings. Tightening limits takes effect immediately, but loosening them typically requires a 7-day waiting period.

Hey bajji reserves the right to temporarily suspend or permanently close any account under certain circumstances. Any breach of these Terms and Conditions may result in account closure.

Closed by hey bajji

• Clear Violation of These Terms
• Fraud or Fraudulent Activity
• Failure to Complete KYC Verification or Providing False Information
• Access from Restricted Regions
• Court Order or Regulatory Authority Directive

Closed by Member

You may request to close your account at any time. If all bonus conditions have not been met prior to closure, any bonus funds will be forfeited. However, any remaining balance from your original deposit will be returned.

If you have a dispute or complaint with hey bajji, please contact our support team first to resolve it directly. We are always committed to providing fair outcomes for our members.

Complaints Process

• Step 1: Notify support via live chat or email.
• Step 2: If unresolved within 72 hours, submit a formal complaint.
• Step 3: Formal complaints will be reviewed within 5 business days.
• Final Step: Resolution through an independent mediator if necessary.

Hey bajji makes every effort to keep its platform reliable and running without interruption. However, certain circumstances may arise that are beyond hey bajji's control.

• Hey bajji is not liable for any losses resulting from technical issues, server outages, or loss of internet connectivity.
• Hey bajji is not directly liable for delays caused by third-party payment provider errors.
• Hey bajji is not liable for events beyond its control, including force majeure circumstances such as natural disasters or government-imposed restrictions.
• Hey bajji is not responsible for losses resulting from a user's own negligence or carelessness.
• Hey bajji's maximum liability for any specific incident is limited to the total deposits made to that account in the preceding 30 days.

Hey bajji reserves the right to update or modify these terms and conditions at any time. Members will be notified before any changes take effect.

Change Notifications

• For significant changes, a notice will be sent to your registered email address.
• The most current version of the terms and conditions will always be displayed on the platform.
• Continued use of the platform after any changes will be considered acceptance of the updated terms.
• If you do not agree to the updated terms, you will have the option to close your account.